Introduction to Contractual Claims and Administration

Our upcoming 2-day online Claims Management Training Course is designed for construction and engineering professionals looking to strengthen their capabilities:
⍟ Understand the nature and types of construction claims in engineering projects
⍟ Learn how to prepare and manage claims effectively
⍟ Compare and apply FIDIC and NEC claims procedures
⍟ Recognise the roles and responsibilities of key stakeholders
⍟ Apply best practices to minimise disputes and claims
⍟ Evaluate and select appropriate dispute resolution mechanisms
⍟ Navigate early warnings, scope changes, compensation events, and claims
resolution

⍟ Date: 1st - 2nd October
⍟ R6 890.00 ex VAT
⍟ MS Teams
⍟ Book your place now! training@ecs.co.za / +27 11 803 3008

Led by industry experts with real-world experience, this course combines practical tools, proven strategies, and interactive learning to help you stay ahead of risk and add immediate value to your projects.

Why enrol?
⍟ Understand the nature and types of construction claims in engineering projects
⍟ Learn how to prepare and manage claims effectively
⍟ Compare and apply FIDIC and NEC claims procedures
⍟ Recognise the roles and responsibilities of key stakeholders
⍟ Apply best practices to minimise disputes and claims
⍟ Evaluate and select appropriate dispute resolution mechanisms
⍟ Navigate early warnings, scope changes, compensation events, and claims
resolution

Target Audience:
This course is designed for professionals engaged in engineering and construction projects, particularly those interacting with NEC4 contracts.
⍟ Project Managers
⍟ Contract Managers
⍟ Quantity Surveyors
⍟ Engineers
⍟ Contractors and Subcontractors
⍟ Clients and Consultants
⍟ Legal and Commercial Advisors

It is especially beneficial for individuals familiar with NEC, FIDIC, ECC, and TSC contracts who wish to deepen their expertise in claims management.

Course Content:
Day 1
Session 1 (08h00 – 12h00):
• Introduction and Course Overview
• The Importance of Claims Management
• Key Stakeholders in Construction Claims
• Reasons for Project Failures
• Types of Construction Claims
Session 2 (13h00 – 16h00):
• Steps in Preparing a Contract Claim
• Contractual Obligations and Presentation of Claims
• Claims for Extension of Time
• FIDIC vs NEC Claims Management
o Key Clauses in FIDIC and NEC
o Contractor’s Responsibilities and Rights

Day 2
Session 1 (08h00 – 12h00):
• Early Warnings in NEC
• Change of Scope and Compensation Events
• Programme Revisions and Management
• Best Practices in Claims Avoidance
• Introduction to Contract Claims and Dispute Resolution
• Negotiation Techniques
Session 2 (13h00 – 16h00):
• Dispute Resolution Methods:
o Mediation
o Adjudication
o Arbitration
o Litigation
• Selecting the Right Dispute Resolution Method
• Understanding Cost Components in Claims
• Standard Terms and Contractual Principles
• Ethics and Natural Justice in Claims

Training Methodology:
• Blended Learning: In-person and eLearning components.
• Interactive Sessions: Includes presentations, case studies, discussions, and practical
exercises.
• Knowledge Checks: Quizzes and group activities to reinforce key learnings.
• Discussion Forums: Exchange of ideas, experiences, and solutions with peers and
instructors.

Assessment:
• Ongoing knowledge checks during sessions
• Final written assessment or online test to evaluate understanding
• Active participation in group exercises and practical case analysis

Certification:
• Certificate of Completion: Successful completion of the course and final assessment
will award delegates a Certificate of Completion Introduction to Contractual
Claims and Administration.